Carmelo Alessi Hairdressing Client Etiquette…
We are really disappointed when we don’t see you for your booked appointment. We appreciate that life is not straight forward and that you may not be able to make it. Please help us by letting us know as soon as possible so that we can endeavour to offer your appointment to someone else. Carmelo Alessi Hairdressing reserves the right to charge a 50% cancellation fee if cancelled within 24 hours.Due to the growing popularity of the Salon, we now have to refuse clients who are more than 15 minutes late for their booked appointment. We will always try to fit you in but may not be able to provide all the services you initially booked your appointment for. We also reserve the right to charge a 50% late fee, for the time we have allocated for your appointment, for arriving more than 15 minutes late.
Please help us to continue to give the best service with the utmost care and attention.
Please seek to arrive 5 – 10 minutes before your booked appointment.
We are now taking a minimum £20 deposit for all services over £50. This is a non refundable deposit and will be used towards your services at the salon at your booked appointment.
Thank you for your support - Carmelo Alessi Hairdressing Artistic Team